Summary of Responsibilities:

Directs vehicles entering and leaving the parking garage. Makes security rounds through building and reports issues to the Manager/Supervisor. Collects parking fees and issues parking tickets/liability waiver, checks for proper parking tags, and cleans floors, offices and rest rooms. Works with some supervision and is responsible for making a minimal range of decisions, escalating to Manager when appropriate and updating Manager on a regular basis.

Position Responsibilities:

• Performs security patrols and keeps unauthorized persons out of garage.

• Monitors CCTV (security cameras). Constant monitoring.

• Collects parking fees from public.

• Collects, retains and re-issues executive car keys.

• Drives Company cars and trucks for business-related reasons.

• Answers phone and takes messages.

• Checks for parking tags, improperly parked vehicles, vehicles left running, lights left on, flat tires, etc.

• Counts money and tickets, records amount of each and deposits cash in safe.

• Assists Company associates with minor car problems.

• Cleans and keeps garage, offices, elevators, stairs, washrooms and outside areas in orderly condition; removes trash and snow; paints. Performs hosing with high-pressure water and vacuums floors.

• Works as a safety monitor between associates in vehicles leaving the garage and pedestrians.

• Unlocks and opens garage on morning shift and locks and closes garage on evening shift.

• Performs other duties as assigned by management.

Selection Criteria:

• Proven basic experience handling money, cash registers and calculator.

• Demonstrated ability to carry and utilize two-way radio, using proper radio etiquette.

• Proven ability to read and comprehend written and oral instructions.

• Demonstrated experience effectively handling customers and providing excellent customer service.

• Demonstrated ability to effectively interact and communicate with all levels of staff and management.

• Must provide examples from work experience demonstrating flexibility to meet department and customer needs.

• Proven experience coordinating multiple assignments simultaneously and completing assigned tasks accurately and on a timely basis. Must demonstrate strong attention to detail. Expected to cite examples of establishing priorities for workload demands.

• Demonstrated ability to maintain professional appearance.

Work Setting:

• Position requires work in a parking garage environment.

• Ability to stand, walk, reach, bend, stoop, kneel, crouch, crawl, push, pull, balance, climb ladders and lift a minimum of 75 lbs. unassisted.

• Ability to walk and stand for long periods throughout shift.

• This position works both indoors and outdoors, including working outside in extreme weather conditions.

Educational Requirements:

• High school diploma or GED.

Computer Skills and Knowledge of Hardware & Software Required:

• Basic working knowledge of computers with the ability to retrieve and send emails.

Certifications & Licenses (i.e., Series 6 & 63, CPA, etc.):

• Valid driver’s license with a satisfactory and safe driving record required.

Position Demands:

• Extended hours required during peak workloads or special projects.