Western & Southern Financial Group

Pension Administrator I

Finance & Accounting
Full Time
Western & Southern Financial Group


Summary of Responsibilities:

Performs plan administrative services for assigned group of plans. Serves as main point of contact for plan sponsors and agents for qualified plan inquiries. Works with minimal supervision and provides limited consultation to plan sponsor or agent only when supervised by a Sr. Pension Administrator or Manager.


Position Responsibilities:

  • Maintains positive relationships with plan sponsors, agents, and internal clients.

  • Performs annual testing to ensure plans meet non-discrimination and coverage regulations provided by the IRS and DOL.

  • Prepares required governmental filings for assigned qualified plans.

  • Balances plans and prepares annual plan valuations based on information provided by plan sponsors on a balance forward basis. Notifies clients of any balancing issues, required contributions and maximum deductible contribution amounts.

  • Prepares illustrations for employer contributions using deemed safe harbor allocation methods.

  • Instructs plan sponsors and agents on safe harbor correction methods for plan failures and calculates amounts for corrective distributions and/or required plan contributions.

  • Reviews plans to ensure provisions of plan document are appropriately applied on both a plan and participant level.

  • Explains provisions of plan document including any amendments to plan sponsors and agents. Provides information on how this affects the plan and its participants.

  • Assists plan sponsors and agents with day-to-day administration of plan. Provides available distribution amounts, assistance with determining participant eligibility and provides other information required for daily plan operations.

  • Requests information necessary to provide plan valuation, annual testing and prepares government forms prior to the end of the plan year. Applies required follow up procedures to obtain necessary information and invoice payment.

  • Contacts plan sponsors and agent of existing unresolved issues. Proactively notifies plan sponsors and agents of impending issues.

  • Notifies plan sponsors of necessary Required Minimum Distributions and follows up to assist the appropriate handling of these transactions.

  • Guides plan sponsors and agents through the proper process when terminating a qualified plan.

  • Promotes the value of Lafayette Life products within qualified plans.

  • Performs other duties as assigned by management.


Selection Criteria:

  • Demonstrated excellent verbal and written communication skills with the ability to successfully interpret and communicate business needs to both internal and external client groups in a clear and concise manner. This includes demonstrated strong telephone and e-mail communication skills and etiquette.

  • Demonstrated strong attention to detail with excellent organization skills. Must cite examples of organization and time management methods used to manage or prioritize workload demands.

  • Proven strong analytical skills, including demonstrated experience identifying and quantifying problems and providing effective resolutions.

  • Proven experience handling and effectively resolving customer problems. Must provide examples of strong customer service skills. plan concepts, including product knowledge, procedures, systems and applications.

Work Setting:

  • Works in an office setting and remains in a continuous stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings.

  • Performs substantial movement of wrists, hands and fingers for continuous computer work.

Educational Requirements:

  • College degree or equivalent work experience showing increasing levels of responsibility.

Computer Skills and Knowledge of Hardware & Software Required:

  • Must be proficient with Windows-based operating systems and the Microsoft Office Suite of products.

Certifications & Licenses (i.e., Series 6 & 63, CPA, etc.):

  • Successful completion of ASPPA RPF modules within 12 months of hire.

Position Demands:

  • Extended hours required during peak workloads and special projects.


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