Western & Southern Financial Group

Customer Service Advocate -Work from Home

Job Locations US-MI-FREMONT
Call Center & Customer Service
Full Time
Gerber Life Insurance Company


Customer Service Advocate - (Work at Home or Onsite)


Do you:

· Enjoy working in a fast-paced call center work environment?

· Have proven sales results?

· Are you committed to providing outstanding customer experience?

· Have the achievement drive to determine your own success?

· Have experience in the Life Insurance industry?

  • Do you already have your Life & Health Insurance License?

              * If so, come experience the Gerber Life difference!


Gerber Life Associates are inspired and motivated, and they recommend this organization as a great place to work!! We provide excellent benefits, 401K with company match and a pension, and the opportunity to earn a monthly bonus.

Click here to learn more about our call center:


Gerber Life has been in business since 1967. We sell an array of children and adult coverage. To learn more about Gerber Life Insurance, click here https://www.gerberlife.com.


As a Customer Service Advocate, you will:

  • Help customers secure insurance coverage by actively selling additional products to ensure they have the insurance protection their family needs! You will write new policies using our simple sales process- making it easy for you and the customer!
  • Represent Gerber Life by providing an excellent customer experience! You will utilize active listening skills to partner with the customer to understand and process their request. This will include resolving billing concerns, handling policy change requests and guiding families through the process of filing for insurance benefits and more!


Educational Requirements:

  • HS Diploma or GED
  • Must already have active Life & Health Insurance License in resident state

Additional Requirements for Work-At-Home Associates Only:

  • Must have a work-space large enough for two monitors, laptop, docking station, mouse and keyboard.
  • Must have own desk and chair
  • Must have a quiet isolated work-space free of distractions.
  • Must have high speed internet connection that once tested will meet the data and speed requirements of Gerber Life Insurance (Satellite internet providers are not eligible).
  • Must maintain a dedicated hard wired phone line.
  • Must be located in one of these states: MI, IN, WI, FL, GA, NC, SC, TX


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