Summary of Responsibilities: |
Collaborates with stakeholders and technology counterparts to deliver solutions that provide maximum value. Utilizes a variety of elicitation techniques to understand stakeholder’s needs, analyzing information and data and ensuring requirements documentation meets enterprise standards. Requirements documentation may include supporting multiple project delivery methodologies (waterfall, agile, and iterative). Strong written and verbal communication skills are necessary. Coordinates with project team members and key partners across the enterprise to deliver high quality documentation and adhere to business analysis best practices. Deliver project deliverables that may include documentation of current state/as-is and future state/to-be; multiple types of requirements to support multiple stakeholders and multiple project delivery methodologies; and diverse types of diagrams to support architectural and data-related requirements. Provides gap analysis. Serves as a liaison between business and technology partners to drive solution delivery. Supports development of less experienced business analysts and team members. Responsibilities include, but are not limited to, communicating delivery status, estimating effort associated with project deliverables, and being accountable for meeting target delivery dates. May be assigned to multiple, medium to large, semi-complex and concurrent projects. Responsible to make an established range of decisions, escalating to manager level associates when necessary. |
Position Responsibilities: |
· Mentors and coaches others in business analysis documentation techniques, standards, and best practices. · Proactivley pursues self-development and improvement in delivery assurance skills on a control basis. · Works with moderate supervision and is empowered to make an established range of decisions, escalating to management when necessary and updating management on a regular basis. · Establishes and maintains positive working relationships with associates and vendors at all levels. Requests assistance and support when needed. · Establishes, fosters, and maintains working relationships with project stakeholders and other groups throughout the organization. · Acts as a change agent across the enterprise in support of best practices and where applicable, advocates PMO services. · Performs other duties as assigned by management. |
Selection Criteria: |
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Work Setting: |
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Educational Requirements: |
· Bachelor’s degree in business, computer science or computer engineering, or commensurate experience. |
Computer Skills and Knowledge of Hardware & Software Required: |
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Certifications & Licenses (i.e., Series 6 & 63, CPA, etc.): |
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Position Demands: |
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