Plans, directs, coordinates and controls all project activities including feasibility, requirements gathering, project scope, cost estimates, design, programming, testing, implementation and support. Directs and coordinates project activities of diverse levels of associates across IT teams and business unit departments, including other management and high-level staff personnel.
Ensures efficient, cost-effective operation of their assigned team while maintaining an appropriate minimum number and level of properly trained individuals.
Acquires knowledge of applications and areas supported in order to contribute to the success of the departments served.
Stays current on trends in our business and Information Technology through networking and being aware of strategies and major operational initiatives.
Assists in hardware, software and technology evaluations.
Chairs and/or serves on management-level committees and task forces.
Develops and executes project initiatives that meet the priorities of Western & Southern Financial Group (W&SFG).
Follows all IT standards established.
Proactively addresses potential systems problems to deliver smooth running, accurate application systems. Communicates problems and participates actively in the decision-making process to resolve them.
Maintains and recommends ways to improve Information Technology's management processes and tools.
Recruits, hires, trains and develops staff. Provides direction to and development of associates through normal supervisory functions including coaching, administration of Performance Management program, and creation and implementation of development plans.
Reports the status of departmental and committee responsibilities orally and in writing, as required.
Effectively negotiates hardware, software and service contracts with vendors.
Coordinates application systems emergency recovery activities for assigned team.
Performs other duties as assigned by management.