- Bachelor's Degree (Required)
- Advanced degree (Preferred)
- Proven examples of experience leading projects and the ability to manage multiple priorities simultaneously. (Required)
- Demonstrated experience identifying, defining and resolving problems, and collecting and interpreting data to establish facts, draw valid conclusions and provide effective resolutions. (Required)
- Demonstrated experience working as part of a team developing cooperation and collaborative work efforts toward solutions that benefit all parties involved. (Required)
- Working knowledge of group health insurance laws, regulations and best practices and/or substantially related experience. (Required)
- Minimum of 5-7 years of insurance compliance experience. (Required)
- Excellent with Microsoft Office, especially Word, Excel, and PowerPoint.
- Demonstrated effective verbal and written communication skills with the ability to convey information to internal and external customers in a clear, accurate, focused and concise manner.
- Demonstrated ability to document procedures and activities in a manner that is understandable to others and prepared using a prescribed format.
- Verbal and written communications are to conform to proper rules of punctuation, grammar, diction and style.
- Demonstrated high level of attention to detail and excellent organizational skills.
- Proven research, problem-solving and analytical skills, including experience using various websites and reference manuals/tools.
- Proven ability to take decisive action.
- Ability to learn and use electronic compliance programs (e.g., RegEd (Code) and Serengeti).
- Knowledge of legal research engines (e.g., Westlaw).
- Proficient using SERFF.
Work Setting/Position Demands:
- Works in an office setting and remains in a stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings.
- Requires the ability to verbally communicate and exchange accurate information to customers and associates on a regular basis.
- Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously. Visual acuity is required to determine accuracy, neatness, and thoroughness of work assigned.
- Requires the ability to prepare written correspondence, reports and forms using prescribed formats and conforming to rules of punctuation, grammar, diction, and style on a regular basis.
- Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions
- Performs substantial movement of wrists, hands, and fingers for continuous computer work.
- Extended hours required during peak workloads or special projects/events.
Travel Requirements: