- High School Diploma Or GED. (Required)
- Demonstrated experience working in a large-scale Mainframe and/or Open Systems environment. Possesses working knowledge of operating systems, hardware devices, utility programs scheduling and batch processing. (Required) and
- Demonstrated experience working effectively within a team. Provides examples of collaborating with co-workers in difficult situations. (Required) and
- Proven experience adapting and demonstrating flexibility associated with changes to the operating environment. (Required)
- Proven strong analytical skills, including demonstrated experience identifying and quantifying problems, and providing effective resolutions. Must cite examples of good decision-making skills when dealing with multiple alternatives. Frequently defines problems, collects or interprets data, establishes facts and draws valid conclusions.
- Provides examples of working under multiple deadlines and minimal supervision. Must cite examples of successfully organizing and effectively completing projects where given little or no direction.
- Possesses and displays excellent verbal and written communication skills; will occasionally express, exchange and convey information to internal and external customers in a clear, focused and concise manner.
- Continually reads a variety of correspondence, reports and forms; occasionally prepares correspondence, reports and forms using a prescribed format and conforms to proper rules of punctuation, grammar, diction and style.
- Demonstrated ability to effectively interact and communicate with all levels of staff and management. Must cite examples from work experience.
- Provides examples from work experience of maintaining a high degree of accuracy associated with high volumes of work and/or multiple duties. Provides examples of consistently meeting productivity and quality goals from work experience.
- Continually performs an activity such as: preparing and analyzing data and figures; transcribing; viewing a
- computer terminal; extensive reading. Visual acuity is required to determine accuracy, neatness and thoroughness of work assigned. Ability to frequently make repetitive motions of the wrists, hands and/or fingers.
- Working knowledge of word processing and spreadsheet applications.
- Working knowledge of IBM Mainframe software and related tools (JES3, MVS, JCL, VM/CMS/XEDIT, ChangeMan, etc.). -Preferred
- Working knowledge of Workload Automation Tools (Windows Scheduler and CA ESP). - Preferred
- Working knowledge of computer hardware, virtual tape drives and servers.
Work Setting/Position Demands:
- Works in an office setting and remains in a stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings.
- Requires the ability to verbally communicate and exchange accurate information to customers and associates on a regular basis.
- Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously. Visual acuity is required to determine accuracy, neatness, and thoroughness of work assigned.
- Requires the ability to prepare written correspondence, reports and forms using prescribed formats and conforming to rules of punctuation, grammar, diction, and style on a regular basis.
- Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions
- Performs substantial movement of wrists, hands, and fingers for continuous computer work.
- Extended hours required during peak workloads or special projects/events.
Travel Requirements: