Western & Southern Financial Group

Manager, Payroll

Job Locations US-OH-CINCINNATI
ID
2025-23006
Category
Human Resources
Type
Full Time
Subsidiary
Western & Southern Financial Group

Overview

Manages successful execution of all payroll processes, procedures, reporting, and delivery of timely and quality service to the Enterprise. Develops staff through coaching and performance management, utilizing a Multipliers mindset to enhance performance and engagement. Maintains compliance with federal, state and local payroll tax regulations across a mult-entity, multi-state organization. Fosters collaboration through positive business relationships with associates in all business units, third-party vendors and payroll tax authorities. Works with minimal supervision and is responsible for independently making a broad range of decisions, escalating to senior management when appropriate.

Responsibilities

What you will do:

  • Manages full cycle of payroll activities and processes, including biweekly and monthly payroll runs, bonus and commission payments, garnishments, tax reporting, year-end processing and ongoing systematic payroll changes.
  • Plans, organizes and directs work of the Payroll functions, ensuring all deadlines and reporting standards are met or exceeded, communicating any issues to senior management in a timely manner.
  • Accurately anticipates resources required to support changes in workload. Plans ahead to accommodate such changes without impact to service levels or Enterprise goals and objectives.
  • Identifies production problems and collaborates with Information Technology and third-party payroll system provider to remediate in a timely fashion.
  • Manages intradepartmental projects and project teams related to Payroll or companywide initiatives for process improvements, increased efficiency or expense reductions. Prepares documentation for communication, instruction and historical purposes. Consults with Manager on effect of projects on departmental processes or systems, ensuring requirements are met and that proper systems and procedures are in place to support processing.
  • Stays current with payroll processing trends, ensuring departmental operations and philosophies remain relevant. Monitors payroll tax regulations and industry trends through review of industry publications and online resources, providing recommended actions as necessary to senior management.
  • Acts as administrator of payroll system modules, including general ledger interface and maintains department business continuity plan.
  • Oversees account reconciliations related to payroll processing, including operating cash account. Works closely with accounting and third-party payroll system provider to resolve outstanding items and out-of-balance situations.
  • Prepares annual compensation exhibits for financial statement disclosures, tax reports, annual census report and worker's compensation reports.
  • Acts as a liaison with the business units and produces monthly payroll reports for financial purposes. Responds to payroll-related requests and matters.
  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • Provides direction to and development of associates through daily coaching, the administration of the Performance Management Model, and the creation and implementation of development plans. Recruits, hires, trains and develops staff.

Qualifications

  • Bachelor's Degree In Accounting, Business Administration, Human Resources or related field or commensurate experience in a lead/managerial position in Payroll, Finance/Accounting or HRIS Administration - Required
  • Proven experience supervising or mentoring individuals, including providing direction, coaching and effective feedback to team members. - Required
  • Demonstrated experience in customer service, identifying problems/issues, and providing and initiating effective resolutions. Must provide examples of strong negotiation skills. - Required
  • Proven experience coordinating multiple assignments and completing assigned tasks accurately and on a timely basis. - Required
  • Demonstrated experience working independently. Experience must include identifying and resolving problems where independent decision-making and initiative were demonstrated. - Required
  • Demonstrated knowledge of payroll, personnel and benefit policies, procedures and workflow. - Required
  • Demonstrated knowledge of payroll accounting. - Required
  • Demonstrated excellent verbal and written communication skills with ability to convey information to internal and external customers in a clear, focused and concise manner. - Required
  • Proven ability to keep information confidential. - Required
  • Demonstrated professional demeanor when handling demanding situations. - Required
  • Proficient in payroll software, preferably ADP. - Required
  • Working knowledge of Microsoft Office Products. - Required
  • Certified Pricing Professional (CPP)-PPS - Preferred

Work Setting/Position Demands:

  • Works in an office setting and remains in a stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings.
  • Requires the ability to verbally communicate and exchange accurate information to customers and associates on a regular basis.
  • Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously. Visual acuity is required to determine accuracy, neatness, and thoroughness of work assigned.
  • Requires the ability to prepare written correspondence, reports and forms using prescribed formats and conforming to rules of punctuation, grammar, diction, and style on a regular basis.
  • Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions
  • Performs substantial movement of wrists, hands, and fingers for continuous computer work.
  • Extended hours required during peak workloads or special projects/events.

Travel Requirements:

  • None

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