- Bachelor's Degree Or commensurate selection criteria experience. - Required
- Proven extensive programming experience in a system/application programmer role. Cite examples of multiple programming projects and technical programming skills. - Required
- Demonstrated experience effectively handling customers and providing excellent service. - Required
- Demonstrated experience working effectively within a team. Cite examples of motivating co-workers in difficult situations. - Required
- Proven ability to provide both technical and application training and mentoring to other programming/technical staff.
- Demonstrated ability to function on a project level, on application and technical projects, with little or no supervision.
- Demonstrated adaptability when required to adjust to multiple demands, shifting priorities, ambiguity and rapid change. Cite examples.
- Demonstrated experience setting goals and successfully implementing and achieving goals. Cite examples of seeking to improve business and technical processes.
- Proven strong analytical skills, including demonstrated experience identifying and quantifying problems and providing effective resolutions. Cite examples of good decision-making skills when dealing with multiple alternatives.
- Must provide examples of working under multiple deadlines and minimal supervision. Cite examples of successfully organizing and effectively completing projects where given little or no direction.
- Possesses and displays excellent verbal and written communication skills with ability to convey information to internal and external customers in a clear, focused and concise manner.
- Working knowledge of word processing, spreadsheet and database applications.
- Proven skills in working in all aspects of a mainframe/communications environment.
Work Setting/Position Demands:
- Works in an office setting and remains in a stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings.
- Requires the ability to verbally communicate and exchange accurate information to customers and associates on a regular basis.
- Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously. Visual acuity is required to determine accuracy, neatness, and thoroughness of work assigned.
- Requires the ability to prepare written correspondence, reports and forms using prescribed formats and conforming to rules of punctuation, grammar, diction, and style on a regular basis.
- Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions
- Performs substantial movement of wrists, hands, and fingers for continuous computer work.
- Extended hours required during peak workloads or special projects/events.
Travel Requirements: