- Bachelor's Degree In computer science or technical related field. - Required
- Salesforce Admin plus development experience may supplement formal education. - Required
- Demonstrated software development/technical experience, up to two years. Cite examples demonstrating proficient technical knowledge. - Required
- Proven development experience (e.g., research, design, gathering requirements, working with business units, developing programs, testing, documentation, production support). Cite examples demonstrating this experience. - Required
- Demonstrated strong understanding and experience with web technologies, relational databases (including SQL), and object-oriented Force.com programming languages such as Apex, Lightning, Lightning Web Components, CSS and HTML. Hands on experience with Salesforce Lightning, APEX and VisualForce. - Required
- Demonstrated experience working with APIs and integrations. - Required
- Demonstrated experience in Salesforce administration and setup (custom objects, managing users, working in sandboxes, deployment of change sets, etc.). - Required
- Demonstrated experience working effectively within a team. Ability to work and collaborate as part of a team, but comfortable driving toward solutions with minimal supervision. - Required
- Proven strong analytical skills, including demonstrated experience identifying, defining and quantifying problems; collecting or interpreting data, establishing facts, and providing effective solutions. Cite examples of good decision-making skills when dealing with multiple alternatives.
- Proven excellent verbal and written communication skills; ability to deliver complex concepts through abstract models and presentations to allow others to identify benefits. Occasionally conveys information to internal and external customers in a clear, accurate, focused and concise manner. Ability to interact effectively with peers and business partners.
- Proven examples of working under multiple deadlines with minimal supervision. Cite examples of successfully organizing and effectively completing projects where given little or no direction.
- Proficient in specific programming languages required by the individual business unit; Sales/Service Cloud, or Financial Services Cloud, Marketing Cloud, and Lightning Platform (formerly force.com), APEX, and VisualForce.
- Proficient in word processing and spreadsheet applications.
- Experience with front-end technologies such as SQL, HTML, CSS and JavaScript (including Salesforce's Lightning Component Framework). Development experience on these would be an added advantage.
- Salesforce Certified Administrator or Salesforce Certified Platform Developer I/II - Preferred
Work Setting/Position Demands:
- Works in an office setting and remains in a stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings.
- Requires the ability to verbally communicate and exchange accurate information to customers and associates on a regular basis.
- Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously. Visual acuity is required to determine accuracy, neatness, and thoroughness of work assigned.
- Requires the ability to prepare written correspondence, reports and forms using prescribed formats and conforming to rules of punctuation, grammar, diction, and style on a regular basis.
- Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions
- Performs substantial movement of wrists, hands, and fingers for continuous computer work.
- Extended hours required during peak workloads or special projects/events.
Travel Requirements: