Coordinates and completes day-to-day Enterprise-level projects within Western & Southern Financial Group (WSFG) using a combination of disciplines (process, change, business and technical). Manages a variety of large-scale, Enterprise-wide initiatives simultaneously while serving as the single point of contact for those initiatives. Leads/Coordinates all aspects of projects including planning/scheduling, scope management, communication management, issue/risk management, resource management, procurement/vendor management, project integration, financial management, change management and quality management through all portions of the project and development lifecycles such as ideation/conceptualization, rationalization/prioritization, requirements, design, build/configuration, testing, documentation, training, deployment, stabilization and closure. Sets deadlines, assigns responsibilities/tasks, and monitors and summarizes progress of their assigned projects. Ensures that project results meet requirements regarding quality, reliability, schedule and cost. Utilizes expertise and leadership skills to direct staff and to resolve issues to ensure project goals and requirements are met; relies on extensive experience and judgment to plan and accomplish goals. Must be familiar with the system scope and project objectives, as well as the role and function of each team member, in order to effectively coordinate the activities of the team.

Summary of Responsibilities: Provides leadership and direction to support business objectives of Western & Southern Financial Group (W&SFG) through cost-effective use of technology, staff and appropriate business practices. Leads production support and development efforts for application programming and/or technology infrastructure team(s). In addition to normal managerial expectations, ensures efficient, cost-effective operation, and oversees project development and implementation. Works with minimal supervision and is responsible for independently making a broad range of critical decisions, escalating to executive-level associates only when appropriate.

Summary of Responsibilities:  Produces or modifies computer programs of simple to moderate complexity using the prescribed computer programming languages on various hardware (personal computers, Mainframe, client server, etc.).  Develops an understanding of assignments including the business functions to the point of being productive beyond the scope of his/her specific program assignments.  Has contact with many levels of personnel throughout Western & Southern Financial Group (W&SFG) to develop definitions for programs and review results of the programs.  Works with some supervision and is responsible for making a minimal range of decisions, escalating to Manager when appropriate and updating Manager regularly. 

Summary of Responsibilities: Responsibilities include leading the full lifecycle of activities for data-related projects such as data warehousing, business intelligence, data analytics and data governance. This includes gathering requirements, data profiling and analysis, collaborating in information review sessions, test case development, and identifying reporting needs and capabilities. Understands methodologies and technologies that depict the flow of data within systems and the business requirements and processes that need to be supported. Works under minimal supervision and is responsible to make a wide range of decisions, escalating to the manager when necessary and updating the manager on a regular basis.

Manage and deliver complex programs of work consisting of multiple projects led by project managers and business analysts in support of major business transformation initiatives.   Partner with leadership to improve project, program, and portfolio management capabilities realized by mentoring project managers and business analysts and driving standardization around delivery methodologies in a Project Management Office (PMO).

Summary of Responsibilities: Provides support to IT, Information Security and Cyber Security teams, including functioning as the subject matter expert in IT security systems and custom tools. Serves as technical support for the Incident Response teams in high-priority cyber investigations. Continuously evaluates the external threat landscape, providing leadership regarding replacement or augmentation of existing tool capabilities in order to better secure business systems and data from inside and outside threats. Serves as a project leader for cyber security tool selection and implementation projects. Functions as lead developer for all custom security tool implementations.

Summary of Responsibilities: Collaborates with stakeholders and technology counterparts to deliver solutions that provide maximum value.  Utilizes a variety of elicitation techniques to understand stakeholder’s needs, analyzing information and data and ensuring requirements documentation meets enterprise standards.  Requirements documentation may include supporting multiple project delivery methodologies (waterfall, agile, and iterative).  Strong written and verbal communication skills are necessary.  Coordinates with project team members and key partners across the enterprise to deliver high quality documentation and adhere to business analysis best practices.  Deliver project deliverables that may include documentation of current state/as-is and future state/to-be; multiple types of requirements to support multiple stakeholders and multiple project delivery methodologies; and diverse types of diagrams to support architectural and data-related requirements.  Provides gap analysis.  Serves as a liaison between business and technology partners to drive solution delivery.  Supports development of less experienced business analysts and team members.  Responsibilities include, but are not limited to, communicating delivery status, estimating effort associated with project deliverables, and being accountable for meeting target delivery dates.  May be assigned to multiple, medium to large, semi-complex and concurrent projects.  Responsible to make an established range of decisions, escalating to manager level associates when necessary.

Summary of Responsibilities: Works closely with the program testing manager to define functional test automation strategy and processes. Responsible for creating, executing and maintaining a program level automation testing strategy and automation test framework for a given set of automation tools; creating custom controls; mentoring the test automation developers; and demonstrating innovations to increase testing efficiency and maximize the testing investments returns.

This role is critical for accelerating marketing, sales and servicing gains and the company’s industry leading position.  The ideal candidate is an industry-proven, hands-on, large-scale, senior leader of business intelligence and data analytics by trade specializing in curating and converting disparate, complex life insurance data sets into decision-making business intelligence and analytics.

This role is critical for accelerating sales and servicing gains and the company’s industry leading position by employing agile delivery methods to continuously adapt software and bring value to market. The ideal candidate is a veteran direct to consumer and agency life insurance sales and servicing business engineer with product owner expertise and proven deep overall software change management leadership experience. 

Summary of Responsibilities: Produces or modifies computer programs of all sizes and complexity. Solves systems and program problems. Recommends courses of action on new application jobs, while considering the total system spectrum, from source document origination to final systems output and handling. Handles extensive research, analysis, definition and documentation on all facets of the job. Recommends the appropriate hardware solution (personal computer, LAN, mainframe, client server, etc.) for the application. Provides mentoring support for less experienced programming staff. Works with minimal supervision and is responsible for making an established range of decisions, escalating to Manager when necessary and updating Manager on a regular basis.

Summary of Responsibilities: Individual contributor that is fully proficient in applying established standards; knowledge base acquired from several years of experience in particular area. Works independently; may instruct or coach other professionals. Project facilitator who guides cross-functional teams in executing the principles of Agile Scrum and Kanban frameworks. Provides servant leadership to a team or teams and facilitates planning, team learning in the form of reviews and retrospectives, and adaptation of the process to ensure quality of team/solutions. Works closely with the Product Owner(s) to ensure high velocity and high quality of delivery, while identifying and helping to resolve issues that emerge throughout the product development cycle. Position Responsibilities:

This role is critical for accelerating end-end life insurance processing and the company’s industry leading position by bringing incremental sales and servicing related software changes to market.  The ideal candidate is a veteran, industry-proven, hands-on software engineer specializing in contact center development and overall system support.

Summary of Responsibilities: Serves as a point of contact for Cloud/infrastructure-related projects, questions and issues. Participates in the design and administration of Cloud-based infrastructure solutions working alongside Cloud Architects and other teams (e.g., Web, Database, Storage, Networking, IAM, Information Security) to ensure that initial and anticipated future business requirements are presented. Supports multiple deployment models including manual, scripted, DevOps, CI/CD/Iaac methodologies. Works with Information Security to ensure that the proposed infrastructure solution complies with our Cloud security standards.

Summary of Responsibilities: Researches, analyzes, defines, designs, tests, checks and plans activities and applications of new technologies to processes. Recommends courses of action on new applications development when systems problems arise. Monitors the rapidly changing systems development environment (software products, programming languages, operating systems, hardware availability, technology trends, relational databases, etc.), and assists with the transition to new technologies, providing research and problem-solving support, mentoring, training, etc. Has contact with all levels of personnel, both within and outside of Western & Southern Financial Group (W&SFG). Works with minimal supervision and is responsible to make an established range of decisions, escalates to manager when necessary and updates manager on a regular basis.

Salesforce Architect proactively and holistically leads and supports Salesforce and Marketing Cloud activities that strategically guide business and operating models, people, processes, and technology. The Salesforce architect works closely with IT and business leaders to create alignment between business and IT. The Salesforce architect clarifies strategic intentions, aligns business outcomes, explores implications, impacts, and risks, and addresses stakeholders’ questions. They design and create deliverables for business leaders that support organizational change toward achieving targeted business outcomes. The Salesforce architect facilitates discussion around the construction of business models, which may include technology, business capabilities, processes, and other key business deliverables. The Salesforce architect helps strategy and business leaders understand, apply, monetize, and operationalize existing, new, and emerging technologies to transform and optimize business and operating models.   

Summary of Responsibilities: Solution Architect will work with project teams in all phases of software development life cycle to conceptualize, design and implement end-to-end solutions that meet business objectives. Design and architect quality solutions taking into account sound software design concepts, patterns, runtime, non-runtime qualities and industry best practices. Clearly communicate translation of requirements from business and technical sources into technical design direction, using various means including specifications, white boards discussions, UML modeling techniques, etc. Responsible for defining architectural principles, technology standards, industry best practices, architectural governance processes and reusable reference architectures. Responsible for evaluating the current state architecture and defining the future state architecture, transition plan and architectural road maps. Ensure project compliance by establishing right level of governance model. This role will work closely with executives, key departmental management and project stakeholders across the organization. Therefore, the ability to work collaboratively and effectively with all levels of management and staff within the organization is a key priority in this role.

Summary of Responsibilities: Accountable for analyzing and developing complex logical database designs, logical data models and relational data definitions in support of corporate and customer information systems requirements. Understands the methodologies and technologies that depict the flow of data within and between technology systems and business functions/ operations. Responsible for the identification and resolution of information flow, content issues and the transformation of business requirements into logical data models. This position identifies opportunities to reduce data redundancy, trends in data uses and single sources of data. Works under minimal supervision and is responsible to make a wide range of decisions, escalating to the manager when necessary and updating the manager on a regular basis.

Summary of Responsibilities: The Salesforce Administrator will focus on Salesforce, providing functional and technical knowledge to ensure successful delivery of an innovative, high-quality solution to the Western & Southern Financial Group organizations running Salesforce as their Customer Relationship Management system (CRM), including Communities and Marketing Cloud integrations (Distributed Marketing and MC Connect). This individual is responsible for key activities on Salesforce, Communities and Marketing Cloud integrations; system administration, system configuration especially around customization of objects, user roles and profiles setup, permission sets, fields, record types, page layouts, list views, reports, dashboards, requirements, training and ongoing support. The position provides tier one support by identifying, logging, tracking, resolving and/or escalation of all incoming user-reported incidents. The Salesforce Administrator must have the ability to work as part of a collaborative team in order to be successful. This individual must be very proactive, have initiative and ability to reach out to ensure tasks and deliverables are met, risks and mitigation strategies uncovered. This individual must communicate with confidence, build relationships through inspiring trust and sharing information, and be able to challenge assumptions.

Summary of Responsibilities: Researches, analyzes, defines, designs, tests, checks and plans activities and application of new mainframe technologies and processes. Monitors the rapidly changing mainframe environment (software products, programming languages, operating systems, hardware availability, technology trends, etc.) and assists with the transition to new technologies, providing research and problem-solving support, mentoring, training, recovery, etc.  Has contact with all levels of personnel, both within and outside of Western & Southern Financial Group (W&SFG).  Works with minimal supervision and is responsible to make an established range of decisions, escalates to manager when necessary and updates manager on a regular basis.