Summary of Responsibilities:
Supports The Western and Southern Life Insurance Company, Columbus Life Insurance Company, Intergrity Life Insurance Company, The Lafayette Life Insurance Company, National Integrity Life Insurance Company, Gerber Life Insurance Company and Western-Southern Life Assurance Company Business Units (collectively referred to as BUs) and Shared Services Units (SSUs) by completing research and analysis of legal and regulatory requirements and applying those to product filing and forms work. Gains a full understanding of and ensures compliance requirements are met regarding new products assigned, including product features, filing requirements, state variations, form requirements, marketing strategy and target markets. Prior to a product launch, escalates any red flags or other concerns related to Anti-Money Laundering, privacy, licensing, sales practice or other rules, regulations or internal policies with the appropriate member of the compliance management team. Maintains accurate records related to filing and forms compliance. Interacts with regulatory agencies or industry groups, as needed. Works on general compliance projects and strategic initiatives as assigned. Performs peer reviews of completed filings and raises relevant concerns or issues prior to filing. Works with limited supervision and is responsible for making an established range of decisions, timely escalating to management as appropriate, including providing regular updates regarding product projects and related efforts.
· Actively supports product development efforts by gaining a full understanding of new products assigned, including product features, filing requirements, state variations, form requirements, marketing strategy and target markets. Raises and escalates, as appropriate, any compliance concerns proactively, and works to resolve issues prior to filing. Represents Insurance Compliance on product development and other teams/projects to ensure compliance issues are raised. Brings up any red flags or other concerns related to Anti-Money Laundering, privacy, licensing, sales practice or other rules with the appropriate member of the compliance management team prior to product filing.
· Submits product and regulatory filings to the State Departments of Insurance (DOI), including rate filings, advertising, and various periodic and annual reporting requirements. Researches and creates state variations of forms and summary of state variation documentation. Manages submissions through approval.
· Develops and/or updates forms for initial submission to states, or revises forms as required by objections received from the DOI. Ensures forms reflect regulatory requirements and established standards for the product/type.
· Serves as a liaison between the DOI and the BUs and SSUs to negotiate favorable and appropriate resolutions of concerns and objections. Coordinates with multiple departments, and manages responses to DOI objections and disapprovals.
· Researches insurance regulations and laws, and analyzes and interprets regulatory compliance requirements by state related to new products, forms and filing requirements. Updates procedures and processes in response to regulatory changes as appropriate. Regularly interacts with internal customers, including BUs, SSUs, Law and Actuarial to identify concerns and issues, escalating as appropriate to management and stakeholders.
· Completes accurate and timely documentation for forms and product filing recordkeeping system, and keeps databases current. This information will be used to respond to regulatory requests and inquiries.
· Stays abreast of industry and compliance trends related to forms and product filing; recommends and implements changes to internal company processes as needed. Establishes and maintains a working knowledge of insurance products, regulatory requirements, and business forms and processes.
· Performs peer reviews to ensure quality of filings and to reduce state objections. Provides feedback to peers and makes recommendations to improve process.
· Responds to inquiries from associates and management concerning new products, filings and forms.
· Works with Compliance management to develop and maintain guidelines, manuals and processes for product filing and forms review processes.
· Performs other duties as assigned by management.
· Demonstrated knowledge of the life insurance industry, including product types and basic regulatory information.
· Demonstrated ability to receive, organize and manage large amounts of diverse information and documentation. Must cite examples of organizational skills.
· Proven ability to maintain a calm and professional demeanor when handling stressful situations, including pressure associated with volume workloads, meeting deadlines and target dates.
· Demonstrated strong verbal and written communication skills, and interpersonal and collaborative skills with experience conveying information to internal customers at all levels in a clear, accurate, focused and concise manner. Verbal and written communications are to conform to proper rules of punctuation, grammar, diction and style.
· Demonstrated experience working effectively independently and within a team environment.
· Proven consistently strong client relationship skills while working with multiple clients.
- Works in an office setting and remains in a stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings.
- Requires visual acuity to read a variety of correspondence, reports and forms, and to prepare and analyze data in an accurate, neat and thorough manner.
- Bachelor’s degree or comparable industry experience.
Computer Skills and Knowledge of Hardware &Software Required:
- Proficient in the use of Microsoft Office (Excel, Access, Word).
Certifications & Licenses (i.e., Series 6 & 63, CPA, etc.):
- LOMA - Associate, Insurance Regulatory and Compliance (AIRC) designation or must be obtained within 18 months of hire.
- Extended hours required during peak workloads or special projects.