Works as a part of a team to provide a safe working environment for Company associates. Protects Company assets from loss due to fire, severe weather, theft and vandalism. Controls access to Company property by ensuring appropriate identification and credentials of associates and visitors Performs various security duties. Works with minimal supervision and is responsible for making an established range of decisions, escalating to Shift Sergeant when necessary and updating Shift Sergeant on a regular basis.

The Customer Service Associate builds client relationships by researching, analyzing, and resolving service requests and complaints. This associate provides exceptional service to existing customers through service-related transactions via inbound and outbound calls. They ensure customers' needs are met while maintaining compliance with regulatory requirements. The Customer Service Associate is expected to utilize critical thinking skills to resolve issues, overcome objections, and de-escalate client interactions.

Provides business planning, decision support analysis and measurement reporting for the assigned business unit(s), e.g., Agency, Columbus Life and/or Lafayette Life. Develops critical management decision analysis tools, and suggests and implements cost-savings. Prepares financial budgets, forecasts and various business case financial models, and performs special projects. Develops, implements and maintains profitability models, cost benefit analysis models and business unit performance measures. Performs variance analyses monthly and quarterly for key management reports. Provides highly confidential analyses in support of new business initiatives and potential acquisitions. Works with minimal supervision and is responsible for making a broad range of critical...

Answers inquiries primarily through telephone communications with a high level of quality customer service. Prepares pre-notification documentation for medical procedures and various prescription drugs. Maintains benefit eligibility information for associates and retirees in multiple systems. Handles all responsibilities in accordance with the Plan provisions, department policies and various Department of Labor regulations. Works with minimal supervision and is responsible for making an established range of decisions, escalating to Manager when necessary and updating Manager on a regular basis

Assists in the oversight of the engineering and continuous operations of a one-million-square-foot, Class A office, retail and parking garage development as directed by the Chief Building Engineer. Provides oversight and maintenance of all property systems including, but not limited to, fire/life safety, mechanical (HVAC, plumbing, controls), electrical metering systems (lighting, UPS, PDU, primary switch gear), lighting and temperature control systems, critical environments, light construction and maintenance (painting, repairs, lock installation, grounds keeping), digital systems (fire alarm, duress, card access, CCTV). Facilitates various building inspections with local authorities such as the fire department and the department of buildings and inspections. Supervises the engineering...

Initiates, develops and maintains sales of the Touchstone funds within assigned territory. Coordinates the sales efforts of the internal wholesalers. Demonstrates principled leadership and sound business ethics; shows consistency among principles, values and behavior; and builds trust with others through own authenticity and follow‑through on commitments.

Processes agent appointments and terminations within timeframes set in Enterprise Licensing department (ELD) quality and service standards across all Western & Southern Financial Group (W&SFG) entities. Front-line processing associate responsible for executing transactions. Responds to customer (internal and external) inquiries within established timeframes. Assists agents with first-time resident and non-resident licensing. Corresponds with home office personnel, field agents, financial institutions, broker/dealers and independent agents. Works with moderate supervision and is responsible for making a minimal range of decisions, escalating to Manager when appropriate and updating Manager on a regular basis.

Provides and verifies data and actuarial reports necessary for product and financial management utilizing actuarial principles and mathematical analysis.

Manages activities related to credit rating agencies, the Corporate Responsibility Program, and participates in investor relations. Manages relationships, strategy and communications to senior management. Performs complex financial analysis and crafts compelling presentations and other materials highlighting the Company's strengths. Carries out strategic initiatives of the department and the company. Will function as either a key subject matter expert or as a project lead on these projects. Works with minimal supervision and is responsible to independently make a broad range of critical decisions, escalating to executive level associates only when appropriate.

Supervision of on-site or remote employees that are part of an Inbound Service Contact Center. Responsible for effective service team management in an on-site or virtual environment that includes but is not limited to motivating, mentoring, team building, developing, supporting, and coaching staff, in an effort to grow the business by driving key performance indicators.

We’re looking for a driven and detail-oriented inter to join our IT PMO Governance & Reporting Team.  You’ll gain firsthand experience supporting strategic initiatives, improving project execution, and producing financial documentation that drives the making of key decisions at the highest level of leadership.

Western & Southern is looking for a dynamic, energetic intern who is eager to learn about our company by assisting our Artificial Intelligence and Robotics Process Automation Department in various AI Development projects throughout the year. You will be working closely with our team to support AI initiatives, assist with research and prototyping efforts, and help improve tools that enhance knowledge retrieval and automation.

Western & Southern is seeking a dynamic, energetic intern who is eager to learn and grow by supporting our Enterprise DevOps Team on a variety of impactful projects throughout the year. As an intern, you will collaborate closely with our team assisting in automating and enhancing deployment pipelines, supporting and maintaining CI/CD workflows and tools, and contributing to the monitoring, optimization, and reliability of our development and production environments that are on-premises and in the cloud,

Responsible for managing the product backlog and execution on behalf of business units in coordination with IT and other Shared Services departments. Contributes to developing the product capabilities roadmap supporting the Enterprise strategy. Serves on the Product Team in the Product Owner role as the business subject matter expert for the product. Partners with product team associates and business units on the prioritization and execution of initiatives ensuring business goals are realized through features and functionality of the product. Supports other related digital activity. Collaborates with internal teams, clients and developers throughout the development lifecycle and assists in driving initiatives from concept to launch and beyond. Communicates with all...

Manages, reviews, and processes life insurance applications during the new business process. Establishes and proactively maintains relationships with agents/producers and internal and external clients. Effectively answers questions about the insurance all aspects of the application process, providing accurate, detailed, and complete information. Works with minimal supervision and is empowered to make an established range of decisions, escalating issues to the manager when necessary and providing updates regularly.

Provide data and reporting support for multiple business customers. Work includes migrating reports from outdated technology to Tableau and Cognos. You'll demonstrate strong analytical problem-solving skills to assure accuracy. You will build strong relationships as you communicate successfully with associates at all levels to obtain their approval on the newly converted reports. You'll also work to develop new reports and visualizations through iterative development cycles with business customers.

Summary of Responsibilities: The intern will assist the HR IT Team in refactoring and performing technology lifecycle maintenance on small ancillary business applications that support various associate services.  This will provide an opportunity to experience all phases of the software development lifecycle, including analysis, planning, software design, testing, and deployment.  The intern will be responsible for working with a senior software developer to analyze the existing application, identify opportunities for refactoring it, build specifications for a "2.0" edition, and develop a plan to execute a new application using .NET/C#, Visual Studio,and Microsoft SQL.   

Assists in the management of the day-to-day compliance functions for the for the Securities Entities of Western & Southern Financial Group (W&SFG. Under limited direction of the Chief Compliance Officer (CCO) or other Compliance leader, manages, supports and provides compliance oversight and monitoring of the Firm's internal control, compliance, risk management and operational functions. Assists the CCO in managing business risks by establishing and conducting proactive surveillance, testing, and monitoring of compliance, risk management, investment and operational-related matters. The primary focus of this position is to ensure compliance related investment and quality assurance processes are managed and regulated, and client risks are sufficiently...

Manages, reviews, and processes life insurance applications during the new business process. Establishes and proactively maintains relationships with agents/producers and internal and external clients. Effectively answers questions about the insurance all aspects of the application process, providing accurate, detailed, and complete information. Works with minimal supervision and is empowered to make an established range of decisions, escalating issues to the manager when necessary and providing updates regularly.

Directs vehicles entering and leaving the parking garage. Makes security rounds through building and reports issues to the manager/supervisor. Collects parking fees and issues parking tickets/liability waiver, checks for proper parking tags, and cleans floors, offices and rest rooms. Washes company and executive vehicles as required. Utilizes our gas pump to gas all vehicles as required. Works with some supervision and is responsible for making a minimal range of decisions, escalating to manager when appropriate and updating manager on a regular basis