Agile custom software engineering is a critical success factor for the company and this role is a cornerstone for accelerating technology sales and servicing gains and the company’s industry leading position.  The ideal candidate is an industry proven, hands-on, large-scale, public facing senior web engineer by trade with a broad range of full stack software engineering capability and accompanying real-world digital accomplishments.  

Summary of Responsibilities: Serves as a point of contact for Cloud/infrastructure-related projects, questions and issues. Participates in the design and administration of Cloud-based infrastructure solutions working alongside Cloud Architects and other teams (e.g., Web, Database, Storage, Networking, IAM, Information Security) to ensure that initial and anticipated future business requirements are presented. Supports multiple deployment models including manual, scripted, DevOps, CI/CD/Iaac methodologies. Works with Information Security to ensure that the proposed infrastructure solution complies with our Cloud security standards.

Customer Service Advocate - (Work at Home or Onsite)   Do you: · Enjoy working in a fast-paced call center work environment? · Have proven sales results? · Are you committed to providing outstanding customer experience? · Have the achievement drive to determine your own success? · Have experience in the Life Insurance industry? - Do you already have your Life & Health Insurance License?               * If so, come experience the Gerber Life difference!   Gerber Life Associates are inspired and motivated, and they recommend this organization as a great place to work!! We provide excellent benefits, 401K with company match and a pension, and the opportunity to earn a monthly bonus. Click here to learn more about our call center: https://youtu.be/cg64WzJc6BY   Gerber Life has been in business since 1967. We sell an array of children and adult coverage. To learn more about Gerber Life Insurance, click here https://www.gerberlife.com.

Summary of Responsibilities: Handles various projects, which could include analytical analysis, operations, marketing, client service, compliance, business development, investment research and/or operational/database management-related matters. Has access to Western & Southern Financial Group (W&SFG) senior management. Generates and delivers a "final" PowerPoint presentation to senior management at the end of the internship period.

Summary of Responsibilities: Utilizes Business Intelligence and analytical tools including Tableau, Cognos and SQL. Designs and creates dashboards and reports with business partners.  Develops a solid understanding of business priorities and goals and leverages documented BI and data best practices. Understands use of Tableau data extracts, Cognos data modules and how to use reporting data marts. Builds collaborative partnerships and serves in a liaison role between business and IT in order to achieve efficiency and project success. 

Summary of Responsibilities: The Senior Data Analyst is responsible for developing business solutions for new and/or existing data with an objective to streamline processes and ensuring quality. This position requires the ability to convert data into insights that lead to informed business decisions and working directly with stakeholders to understand their needs. Communication is key for translating requirements to IT but also for being able to listen to the business and understand the root cause of a problem, and to begin determining the appropriate solutions. Analyzes large sets of data for gaps or inefficiencies and is able to create an actionable plan to develop governance and transparency around an issue. Is able to recognize processes that require additional governance and works with management to ensure a framework is identified and implemented. Oversees data mastering activities and the development of workflows, user interfaces and exceptions. Partners with the business to roll out new data processes and provides any documentation and training required.

Summary of Responsibilities: Evaluates requests for retirement benefits to determine eligibility for both retirement and health benefits for active associates entering retirement as well for deferred pensioners. Processes transactions for monthly pension payroll(s) to include balancing earnings and deductions and approval of the final payroll. Processes the biweekly and monthly 401(k) contributions and balances month-end accounting. Approves 401(k) distributions to include hardship requests. Determines correct beneficiary for group term life insurance for active and retired associates and their spouses, and also determines if the surviving spouse or beneficiary is entitled to other benefits under the defined benefit plan, 401(k) plan and/or retiree health and welfare plan. Works with minimal supervision and is responsible for making an established range of decisions, escalating to Manager when necessary and updating Manager on a regular basis.

Summary of Responsibilities: Leads the scoping, prioritization, resourcing, facilitation, and execution of cross-enterprise value stream process improvements. This position will collaborate with BU and SSU leaders, as well as the leaders of enterprise change disciplines and initiatives such as Organizational Change Management, Heart of Customer, Knowledge Management, and Project Streamline to ensure a holistic view of process improvement that utilizes the entire OpEx Model to deliver value efficiently. This role will work with enterprise leaders to identify improvement opportunities that have significant impact to the enterprise’s financial position. It will link up the individual OpEx deployment areas to provide transparency and awareness of inefficiencies across value streams and work with leaders to prioritize and resource the improvement initiatives. It will then assume ownership of the initiative to ensure execution and implementation by acting not only as facilitator of the improvement event but also project manager of the resulting action plan.

Summary of Responsibilities: Facilitates day-to-day functions with key Touchstone Fund service providers – custodian, liquidity vendor, 22c2 vendor, fund accountant, transfer agent, sub-advisors, prime broker, commission recapture vendors and sub-administrator. Coordinates problem resolution with and between Touchstone service providers. Works closesly with Touchstone sub-advisors and custodian to research and resolve issues, implement new foreign market investments, maintain oversight on custody account balances and the Securities Lending program. Helps to facilitate operational aspects of various Touchstone strategic product initiatives. Assists with regulatory oversight of Touchstone’s third party broker-dealer omnibus relationships to ensure adherence to the industry and firm’s policies and procedures for underlying shareholders. Analyzes business processes looking for process improvement and operational efficiencies, and implements new regulatory policies, procedures and controls. Communicates with all other departments that comprise the IFS business, and has significant interaction with IFS Information Technology. Works in close coordination with other departments to assure that Touchstone’s operational aspects of regulatory disclosures are reviewed and validated. Works within established guidelines, analyzes, identifies and resolves problems, and completes routine and non-routine operations projects updating Manager on a regular basis.

Summary of Responsibilities: Initiates, develops and maintains annuity, investment and life insurance product sales offered through W&S Financial Group Distributors (W&SFGD) within assigned territory. Implements the approved business plan and budget. Progresses client through segmentation process from prospect to producer, resulting in sales results and retention. Works directly with bank investment program managers, program marketing/training staff, sales staff and producing agents and brokers on a daily basis. Develops in-depth product and industry knowledge as it relates to financial institutions and financial services industry. Demonstrates the attributes of a successful wholesaler, to include coachability and sound business ethics; shows consistency among principles, values and behavior; builds trust with others through own authenticity and follow-through on commitments. Works with minimal supervision and is responsible for independently making a broad range of critical decisions, escalating to VPs and executive-level associates as appropriate.

Summary of Responsibilities: Under the direction of the Chief Compliance Officer (CCO) or delegate, manages, supports and provides oversight and monitoring of the Firm’s internal controls, compliance, and operational functions. May also assist senior staff in preparing regulatory filings, responding to regulatory inquires and customer complaints. The primary focus of this position is to ensure quality assurance processes are managed and regulatory risks are sufficiently mitigated in a timely manner. The Compliance Analyst manages multiple deadlines and is responsible to make an established range of decisions, escalating to Manager when necessary, and works in an autonomous fashion with limited daily supervision.

Summary of Responsibilities: Provides leadership and direction to support business objectives of Western & Southern Financial Group (W&SFG) through cost-effective use of technology, staff and appropriate business practices. Leads production support and development efforts for application programming and/or technology infrastructure team(s). In addition to normal managerial expectations, ensures efficient, cost-effective operation, and oversees project development and implementation. Works with minimal supervision and is responsible for independently making a broad range of critical decisions, escalating to executive-level associates only when appropriate.

Evaluates leave requests from associates for their own illness or Family Medical Leave Absences (FMLA) due to the illness of a family member that qualifies for FMLA leave.  Analyzes each request to determine appropriateness and correct manner of payment.  Reviews payroll data to ensure associate’s time-off pay is accurate.  Makes appropriate decisions using standard guidelines established by management.  Escalates to Manager when necessary and updates Manager on a regular basis. 

Summary of Responsibilities: Provides leadership and direction to support business objectives of Western & Southern Financial Group (W&SFG) through cost-effective use of technology, staff and appropriate business practices. Leads production support and development efforts for application programming and/or technology infrastructure team(s). In addition to normal managerial expectations, ensures efficient, cost-effective operation, and oversees project development and implementation. Works with minimal supervision and is responsible for independently making a broad range of critical decisions, escalating to executive-level associates only when appropriate.

Summary of Responsibilities: Responsible for leading the development and execution of Data, Integration and Business Intelligence (BI) strategy and roadmaps, and the support of systems and services for structuring, organizing, storing, retrieving, integrating, analyzing and reporting data. Works closely with internal customers to identify and maximize opportunities to utilize data marts and/or data warehouses in support of enterprise BI initiatives, and to leverage enterprise data management and integration platforms. Ensures the development of enterprise standards for data management, integration and BI. Provides corporate leadership, vision and direction for these disciplines.

Summary of Responsibilities: Provides concurrent and retrospective utilization reviews, large case management, disability case management and other programs to improve the quality of medical care and control costs. Works with minimal supervision and is responsible to make an established range of decisions, escalating when necessary, and updating manager on a regular basis.

Summary of Responsibilities: The EEP Knowledge & Training Program Consultant for the Enterprise Engagement Platform (EEP) is responsible for designing, configuring, approving, updating and maintaining the information contained in Salesforce Knowledge, a centralized knowledge database. Facilitate the gathering of critical knowledge from manuals, training materials, and subject matter experts (SMEs) across impacted Business Units. Responsible for configuring, maintaining, and enhancing the administration of WalkMe, a tool that enables users to gain real-time Salesforce system support and reduces dependency on the EEP Success Specialist Team. This role acts as a liaison between Human Resources, Shared Services, and Business Units to support the effective use of the EEP platform. This is a consultative role responsible for designing and delivering a successful knowledge management (KM) and training program to increase adoption and remove barriers to effectively use EEP. The ideal candidate is a lifelong learner who quickly grasps new information and uses their expertise in instructional design and communication to build learners' skills through holistic training methods that includes the integration of KM. Additionally, the candidate has a disciplined approach to information and KM methodologies and is able to partner with internal SMEs to deliver relevant content to associates at varying levels of responsibility. The incumbent works with minimal supervision and independently makes a broad range of critical decisions, escalating when appropriate.

Summary of Responsibilities: Provides for and delivers health care and wellness services, within the scope of the license of a registered nurse, to associates to enhance morale, health and productivity.  Develops, coordinates and conducts health education programs for associates to promote safety in the workplace and help associates achieve optimal health and productivity levels.  Provides professional first-aid services and medical treatment for associates in the Home Office.  Maintains associate records for injuries, accidents and safety programs, organizes wellness clinics including general health fairs and various health screenings.  Involved in OSHA compliance and workers’ compensation reporting.  Works with minimal supervision and is responsible to make an established range of decisions, escalating to Manager when necessary and updates Manager on a regular basis.

Summary of Responsibilities: Analyzes, researches, interprets and authorizes nonforfeiture options, premium income, second-level unique contract changes and New Business applications. Responsible for making informed decisions and manually calculating fund values for interest-sensitive products. Fosters and supports associates at the Processor, Specialist and Analyst levels to ensure accuracy and provide training when necessary. Must possess a complete understanding of accounting controls. Provides superior-level support to clients, agents, district offices and internal customers. Works with minimal supervision and is empowered to make an established range of decisions, escalating issues to the manager when necessary and providing updates on a regular basis.

Summary of Responsibilities: Collaborates with stakeholders to identify and articulate business and stakeholder requirements, as well as identify the solutions that will maximize the value delivered.  This includes interviewing stakeholders, eliciting, analyzing, specifying and validating business, stakeholder, solution and transition requirements, and communicating those requirements to solution/development teams through the software development life cycle (Agile, Waterfall, Iterative). Applies proven communication, modeling, analytical, problem-solving, facilitation, negotiation, influence and leadership skills to ensure stakeholder expectations are met.  Produces requirements on medium-to-large, semi‑complex Enterprise projects that require planning, elicitation, documentation, analysis and management of business.  Acts as a liaison between the business customer and InformationTechnology (IT) project team(s) by building cooperative, constructive, effective working relationships with internal and external customers.  Ensures IT understands the business and stakeholder requirements and resolves any gaps in understanding.  Guides and advises less-experienced BAs.  Responsible to make an established range of decisions, escalating to management when necessary and updating Manager on a regular basis.