Summary of Responsibilities: Collaborates with stakeholders and technology counterparts to deliver solutions that provide maximum value.  Utilizes a variety of elicitation techniques to understand stakeholder’s needs, analyzing information and data and ensuring requirements documentation meets enterprise standards.  Requirements documentation may include supporting multiple project delivery methodologies (waterfall, agile, and iterative).  Strong written and verbal communication skills are necessary.  Coordinates with project team members and key partners across the enterprise to deliver high quality documentation and adhere to business analysis best practices.  Deliver project deliverables that may include documentation of current state/as-is and future state/to-be; multiple types of requirements to support multiple stakeholders and multiple project delivery methodologies; and diverse types of diagrams to support architectural and data-related requirements.  Provides gap analysis.  Serves as a liaison between business and technology partners to drive solution delivery.  Supports development of less experienced business analysts and team members.  Responsibilities include, but are not limited to, communicating delivery status, estimating effort associated with project deliverables, and being accountable for meeting target delivery dates.  May be assigned to multiple, medium to large, semi-complex and concurrent projects.  Responsible to make an established range of decisions, escalating to manager level associates when necessary.

Summary of Responsibilities: Establishes and proactively maintains relationships with agents/producers as well as internal and external clients. Effectively answers questions related to existing contracts and products providing accurate, detailed and complete information. Works with minimal supervision and is empowered to make an established range of decisions; escalating issues to the Team Lead or Manager when necessary and providing updates on a regular basis. Coordinates and monitors workflow procedures with various departments to effectively complete service requests. Meets established performance objectives and service levels by achieving production and service standards.

Summary of Responsibilities: Initiates, develops and maintains sales of the Touchstone Funds within assigned territory. Coordinates the sales efforts of the internal wholesalers. Demonstrates principled leadership and sound business ethics; shows consistency among principles, values and behavior; and builds trust with others through own authenticity and follow‑through on commitments.

Summary of Responsibilities: Manages the Commission’s staff in the processing of associate and producer commissions for all of the Western & Southern sales distribution channels. Coordinates and monitors activities to ensure timely and accurate processing, adhering to critical deadlines as set forth by Payroll and third-party selling agreements. Understands various complex compensation plans, systems and processes. Maintains level of customer service that is expected by the end user or business partner that we are supporting. Works with minimal supervision and is responsible to make a broad range of decisions, escalating to manager when necessary and updating manager on a regular basis.

Summary of Responsibilities: Works closely with the program testing manager to define functional test automation strategy and processes. Responsible for creating, executing and maintaining a program level automation testing strategy and automation test framework for a given set of automation tools; creating custom controls; mentoring the test automation developers; and demonstrating innovations to increase testing efficiency and maximize the testing investments returns.

Summary of Responsibilities: Serves as lead operational resource dedicated to the Private Client Group (PCG) business line. This role has a deep understanding of all operational aspects of PCG and supports the PCG Operations Lead on all operational and project efforts, including the evaluation and implementation of new technology, creating of new reporting and other efforts related to the client experience.

Summary of Responsibilities: Scans and indexes paper documents into the imaging system to trigger workflows for further electronic processing throughout the organization. Prioritizes imaging functions to fulfill requests in a timely and quality manner. All documents are to be handled in accordance with departmental standards including established time service and quality standards. Applies the correct indexing schema to each document to ensure appropriate downstream processes trigger if applicable.

Responsible for establishing a vendor profile and vendor code in Gerber Life’s financial system (SAP) for both the Agents and their up-line in order to pay accurate and timely commissions.

Processes and reviews underwriting requirements by conducting customer interviews to gather non-medical and medical information. Works with some supervision but is empowered to approve applications and other decisions within the limits of authority level, and coordinates workflow of cases outside authority limits with Senior Case Specialist. Completes appropriate amendments, and thoroughly reviews and validates output to ensure accuracy. Ensures compliance rules regarding all requirements and procedures are completed. Research inquiries and provide prompt and accurate service to internal and external customers. Supports the overall goals of the department by meeting or exceeding department time service, production goals, quality standards and underwriting requirements.

Summary of Responsibilities: Regional Sales Vice Presidents (RSVPs) are responsible to meet regional life and annuity sales goals on a profitable basis as established by the Senior Vice President (SVP). Core to their success is maintaining a broad group of GAs who write profitable business for Lafayette Life Insurance Company (LLIC). Focus is split between maintaining/enhancing relationships with existing General Agents (GAs) and continually recruiting new GAs who meet the Company’s quality standards to continue to grow the region’s life and annuity business profitability. Works with minimal supervision and is responsible to independently make a broad range of critical decisions, escalating to executive-level associates only when appropriate.

Summary of Responsibilities: Regional Sales Vice Presidents (RSVPs) are responsible to meet regional life and annuity sales goals on a profitable basis as established by the Senior Vice President (SVP). Core to their success is maintaining a broad group of GAs who write profitable business for Lafayette Life Insurance Company (LLIC). Focus is split between maintaining/enhancing relationships with existing General Agents (GAs) and continually recruiting new GAs who meet the Company’s quality standards to continue to grow the region’s life and annuity business profitability. Works with minimal supervision and is responsible to independently make a broad range of critical decisions, escalating to executive-level associates only when appropriate.

This role is critical for accelerating marketing, sales and servicing gains and the company’s industry leading position.  The ideal candidate is an industry-proven, hands-on, large-scale, senior leader of business intelligence and data analytics by trade specializing in curating and converting disparate, complex life insurance data sets into decision-making business intelligence and analytics.

This role is critical for accelerating sales and servicing gains and the company’s industry leading position by employing agile delivery methods to continuously adapt software and bring value to market. The ideal candidate is a veteran direct to consumer and agency life insurance sales and servicing business engineer with product owner expertise and proven deep overall software change management leadership experience. 

Summary of Responsibilities: Works as a part of a team to provide a safe working environment for Company associates. Protects Company assets from loss due to fire, severe weather, theft and vandalism. Controls access to Company property by ensuring appropriate identification and credentials of associates and visitors Performs various security duties. Works with minimal supervision and is responsible for making an established range of decisions, escalating to Shift Sergeant when necessary and updating Shift Sergeant on a regular basis.

Summary of Responsibilities:   The Senior Fixed Income Analyst works closely with the Securitized Products Group portfolio managers to enhance the portfolio management process via the development and maintenance of various databases, financial models and information systems. The Senior Fixed Income Analyst interfaces with the middle office, accounting, settlements, actuarial and marketing functions to facilitate the flow of information between all areas.  The analyst is exposed to all facets of the fixed income portfolio management process, including portfolio structuring, security analysis, trading, risk management and reporting.  This experience should provide the foundation for advancement into research or portfolio management.  Works with minimal supervision and is responsible to make an established range of decisions, escalating to Manager when necessary and updating Manager on a regular basis.

Summary of Responsibilities: Produces or modifies computer programs of all sizes and complexity. Solves systems and program problems. Recommends courses of action on new application jobs, while considering the total system spectrum, from source document origination to final systems output and handling. Handles extensive research, analysis, definition and documentation on all facets of the job. Recommends the appropriate hardware solution (personal computer, LAN, mainframe, client server, etc.) for the application. Provides mentoring support for less experienced programming staff. Works with minimal supervision and is responsible for making an established range of decisions, escalating to Manager when necessary and updating Manager on a regular basis.

Summary of Responsibilities: Individual contributor that is fully proficient in applying established standards; knowledge base acquired from several years of experience in particular area. Works independently; may instruct or coach other professionals. Project facilitator who guides cross-functional teams in executing the principles of Agile Scrum and Kanban frameworks. Provides servant leadership to a team or teams and facilitates planning, team learning in the form of reviews and retrospectives, and adaptation of the process to ensure quality of team/solutions. Works closely with the Product Owner(s) to ensure high velocity and high quality of delivery, while identifying and helping to resolve issues that emerge throughout the product development cycle. Position Responsibilities:

Summary of Responsibilities: Works as a part of a team to provide a safe working environment for Company associates. Protects Company assets from loss due to fire, severe weather, theft and vandalism. Controls access to Company property by ensuring appropriate identification and credentials of associates and visitors Performs various security duties. Works with minimal supervision and is responsible for making an established range of decisions, escalating to Shift Sergeant when necessary and updating Shift Sergeant on a regular basis.

Summary of Responsibilities: Plans, organizes, and executes a wide range of support activities for the Talent Development department. Manages all aspects of the learning management system (LMS) for Talent Development, training calendars, training materials, continuing education and the day-to-day operations of the department. Works with minimal supervision and is responsible for making an established range of decisions, escalating to Manager when necessary and updating Manager on a regular basis.

Summary of Responsibilities: Leads pricing, integration and inforce management activities for the Company’s Pension Risk Transfer (PRT) line of business.  Works with minimal supervision and is responsible to make an established range of decisions, escalating to AVP when necessary and updating AVP on a regular basis. Provides team leadership, assisting the AVP in support of PRT goals.  Assists AVP with mentoring and coaching other associates.