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The Counsel - Investments will serve as the primary legal counsel to Fort Washington Investment Advisors ("FWIA") on transactional, securities and regulatory matters relating to the registration and operation of the investment advisor and compliance with Investment Advisors Act of 1940, and associated rules. Duties include providing advice and legal support to FWIA's Private Equity and Private Debt strategies, including fund formation; compliance with Securities Act of 1933, and associated rules; structured finance/CLOs; fundraising and marketing; SEC compliance; and other investment transactions and fund operation activities. Provides general corporate legal services, including mergers/acquisitions support related to the Enterprises' many corporate entities.
Responsible for developing and delivering health & welfare benefits to employees, retirees and their families, including medical, prescription drug, dental, vision, among other ancillary benefits. Develops strategies to enhance all aspects of benefit operations including receipt, processing and adjudication of health and welfare plan claims, as well as customer experience. Ensures a high level of productivity and quality.
This role is critical for accelerating end-end life insurance processing and the company's industry leading position by bringing incremental software changes to market. The ideal candidate is an industry-proven, hands-on, well-rounded senior leader of software engineering by trade specializing in COBOL application development and mainframe modernization to run end-end life insurance policy administration.
The ServiceNow CMDB Analyst II will be part of the Service Management Office (SMO) ServiceNow IT Asset Management (ITAM) team supporting the Configuration Management Data Base (CMDB) utilizing the ServiceNow platform. The ServiceNow CMDB Analyst II will have strong impacts on the IT Asset Management, Incident, Service Interruption and Change processes and maintain partnerships with the Application, Database, Enterprise Architecture, Network and Server teams for the installation and maintenance of the Applications and Services they run. Responsible for defining, implementing and maintaining the ServiceNow CMDB and ensuring strategic alignment and ongoing process health in support of Business and IT goals. Partners with the ITAM, ITSM and ServiceNow Platform teams to drive the...
Initiates, develops and maintains annuity, investment and life insurance product sales offered through W&S Financial Group Distributors (W&SFGD) within assigned territory. Implements the approved business plan and budget. Progresses client through segmentation process from prospect to producer, resulting in sales results and retention. Works directly with bank investment program managers, program marketing/training staff, sales staff and producing agents and brokers on a daily basis. Develops in-depth product and industry knowledge as it relates to financial institutions and financial services industry. Demonstrates the attributes of a successful wholesaler, to include coachability and sound business ethics; shows consistency among principles, values and...
Serves as the primary contact point for Information Services associates specific to operations tasks for both development and production systems. Operates, monitors, executes, makes modifications and schedules online and batch processes on both Mainframe and open systems platforms, meeting production and test schedules for Western & Southern Financial Group systems. Analyzes, corrects and documents production processing, ensuring quality standards are met, and contacting appropriate support resources as needed. Updates daily logs with site-specific information. Grants security access to recover systems when malfunctions occur. Directs Input/Output (I/O) area team in disposition and/or recovery of printed reports. ...
Produces or modifies computer programs of simple to moderate complexity using the prescribed computer programming languages on various hardware (personal computers, Mainframe, client server, etc.). Develops an understanding of assignments including the business functions to the point of being productive beyond the scope of his/her specific program assignments. Has contact with many levels of personnel throughout Western & Southern Financial Group (W&SFG) to develop definitions for programs and review results of the programs. Works with some supervision and is responsible for making a minimal range of decisions, escalating to Manager when appropriate and updating Manager on a regular basis.
Responsible for the day-to-day coordination and completion of enterprise level projects within Western & Southern Financial Group (WSFG) using a combination of disciplines (process, change, and business, technical). Manages a variety of medium to large scale, Enterprise-wide initiatives simultaneously while serving as the single point of contact for those initiatives. Leads/coordinates all aspects of projects including but not limited to planning/scheduling, scope management, communication management, issue/risk management, resource management, procurement/vendor management, project integration, financial management, change management, and quality management through all portions of the project and development lifecycles such as ideation/conceptualization,...
Works as a part of a team to provide a safe working environment for Company associates. Protects Company assets from loss due to fire, severe weather, theft and vandalism. Controls access to Company property by ensuring appropriate identification and credentials of associates and visitors Performs various security duties. Works with minimal supervision and is responsible for making an established range of decisions, escalating to Shift Sergeant when necessary and updating Shift Sergeant on a regular basis.
The Senior Manager, Enterprise Speech Analytics, is responsible with optimizing institutional knowledge across the enterprise by establishing and leading a Nexidia Speech Analytics team. This team will collaborate closely with distinct business units within multiple organizations to deliver business outcomes and synergies through strategic investments in the NICE/Nexidia/Enlighten Ecosystem and related technologies. The role demands strategic vision, leadership, and a profound understanding of speech analytics to ensure that insights derived from associate and customer data translate into actionable improvements, enhancing operational processes, regulatory compliance, sales, and customer satisfaction.
Holds direct accountability for Contact Center service levels managing approximately 250 phone agents for Customer Service, PST, Agency, IB and OB Sales. Responsible for monitoring the Contact Center staffing and workload on a real-time basis to identify the need for any adjustments, then create and execute plans for correction. Monitors call queues to ensure call routing systems are utilizing proper distribution rules and manages the queues via profile and workgroup changes. The Contact Center hours vary by department, is a one-site operation, with a mixture of onsite, work-at-home, full-time, part-time and third-party employees.
Primarily responsible for recruiting Brokerage General Agencies (BGAs), Producing General Agents/Agencies (PGAs), and related producers in conjunction with duties of Recruiting Coordinator. Serves as the product/marketing subject matter expert, trainer and knowledge dispenser to the region including BGAs, PGAs, Internal Marketers, Producers and sub-producers. These responsibilities include training and support for national account affiliates in the territory. Achieves life and annuity sales results in assigned territory, working closely with the Internal Wholesalers (IWS). Focuses on sales and productivity results of new and existing producers. Works with minimal supervision and is responsible to independently make a broad range of critical decisions, escalating to...
This role is critical for accelerating marketing, sales and servicing gains and the company's industry leading position by bringing incremental software changes to market. The ideal candidate is an industry-proven, hands-on, large-scale, senior leader of DevOps and Cloud Engineering by trade specializing in, containerization, serverless architecture, cloud migration and the automation of CI/CD pipelines for unimpeded high velocity deployment of software changes for the entire company.
The Customer Service & Sales Associate position is a full-time position handling inbound and/or outbound customer service and/or sales calls based on business needs. Effectively answers questions related to existing contracts and products. Makes appropriate financial services product recommendations utilizing the assigned product portfolio. Responsible for making a defined range of decisions, escalating to leadership when necessary and updating leadership on a regular basis. Performs duties as determined by EEC leadership based on workload.
This role is critical for accelerating marketing, sales and servicing gains and the company's industry leading position by bringing incremental web changes to market. The ideal candidate is an industry-proven, hands-on, senior leader of web engineering by trade specializing in life insurance direct marketing and agency digital distribution.
Provides a broad range of sales, marketing, technical and operations support to producers and registered representatives of B/D in assigned territory. Works with paired field members of Distribution Support Team (DST) to provide services in assigned territory and supports other regions as needed. Focuses on sustaining and enhancing relationships with producers and registered representatives. Utilizes extensive in-depth product information to answer questions from the field. Works with minimal supervision and is responsible to make an established range of decisions, escalates to manager when necessary and updates manager on a regular basis.
Oversees, leads, and manages the implementation and continued maturity of the W&S Operational Excellence (OpEx) system, which identifies and maximizes value for customers while engaging associates in regular and sustainable process improvement. Works with business Leaders, Managers and Associates to drive the development and execution of standard operating practices supporting the business's financial and operational goals. This role will learn and deploy a consistent, systematic methodology for achieving process excellence that drives performance acceleration leading to stakeholder value creation.
Supervises building services of the 400 Broadway building and other local properties managed and leased by the company. Supervises general maintenance staff, as well as assigns work orders and ensures work is performed in a timely and quality manner. Areas include general maintenance, painting, carpentry, janitorial, laundry, groundskeeping, moving and other related operations. Coordinates activities with other shifts, outside contractors and other departments within Western & Southern Financial Group (W&SFG). Works with minimal supervision and is responsible for making an established range of decisions, escalating to manager when necessary and updating manager on a regular basis
The licensed sales representative will sell Gerber Life Insurance products direct to consumer from various lead sources including, but not limited to, DRTV, direct mail, internet, partnership marketing and existing GLIC customers. The sales representative is responsible for taking care of the initial call driver and cross-selling other Gerber Life products as needs of the customer are developed. From time to time, an Insurance Sales Representative will handle service calls as they come in through the sales lines or as needed to help reduce service call volume. This position is fast-paced and demands sharp sales skills in order to identify and sell to the needs of our customers.
Researches, analyzes, defines, designs, tests, checks and plans activities and application of new technologies to processes. Recommends courses of action on new applications development when systems problems arise. Monitors the rapidly changing systems development environment (software products, programming languages, operating systems, hardware availability, technology trends, etc.) and assists with the transition to new technologies, providing research and problem-solving support, mentoring, training, etc. Has contact with all levels of personnel, both within and outside of Western & Southern Financial Group (W&SFG). Works with minimal supervision and is responsible to make an established range of decisions, escalates to manager when necessary and updates manager on a regular...