Summary of Responsibilities: Develops a wide range of personalized material utilizing a wide array of document development tools, including a variable data-driven system for one-to-one marketing material. Incorporates static text, graphic images and variable text based on data provided by various business units. Performs address record cleansing. Provides a high level of customer service, and works with customers to ensure their documents conform to corporate brand identity and industry best practices. Possesses knowledge of document life cycle, industry best practices, document creation, document automation, document insertion and various distribution methods. Escalates issues to the assistant manager or manager when appropriate and updates assistant manager or manager on a regular basis.

Summary of Responsibilities: Advanced-level automated document development, including customer-facing documents with business logic rules using a wide array of document development tools. These include a data-driven document composition tool so that documents can be generated in real-time or batch and printed and inserted for mailing. Knowledge of document life-cycle, industry best practices, document creation, document automation, document insertion and various distribution methods. Incorporates static text, graphic images and variable text from the administration systems. Escalates issues to the senior document systems specialist and/or manager or assistant manager when appropriate and updates manager or assistant manager on a regular basis.

Summary of Responsibilities: Responsible for leading the development and execution of Data, Integration and Business Intelligence (BI) strategy and roadmaps, and the support of systems and services for structuring, organizing, storing, retrieving, integrating, analyzing and reporting data. Works closely with internal customers to identify and maximize opportunities to utilize data marts and/or data warehouses in support of enterprise BI initiatives, and to leverage enterprise data management and integration platforms. Ensures the development of enterprise standards for data management, integration and BI. Provides corporate leadership, vision and direction for these disciplines.

Summary of Responsibilities: Provides concurrent and retrospective utilization reviews, large case management, disability case management and other programs to improve the quality of medical care and control costs. Works with minimal supervision and is responsible to make an established range of decisions, escalating when necessary, and updating manager on a regular basis.

Summary of Responsibilities: Analyzes, researches, interprets and authorizes nonforfeiture options, premium income, second-level unique contract changes and New Business applications. Responsible for making informed decisions and manually calculating fund values for interest-sensitive products. Fosters and supports associates at the Processor, Specialist and Analyst levels to ensure accuracy and provide training when necessary. Must possess a complete understanding of accounting controls. Provides superior-level support to clients, agents, district offices and internal customers. Works with minimal supervision and is empowered to make an established range of decisions, escalating issues to the manager when necessary and providing updates on a regular basis.

Summary of Responsibilities: Collaborates with stakeholders to identify and articulate business and stakeholder requirements, as well as identify the solutions that will maximize the value delivered.  This includes interviewing stakeholders, eliciting, analyzing, specifying and validating business, stakeholder, solution and transition requirements, and communicating those requirements to solution/development teams through the software development life cycle (Agile, Waterfall, Iterative). Applies proven communication, modeling, analytical, problem-solving, facilitation, negotiation, influence and leadership skills to ensure stakeholder expectations are met.  Produces requirements on medium-to-large, semi‑complex Enterprise projects that require planning, elicitation, documentation, analysis and management of business.  Acts as a liaison between the business customer and InformationTechnology (IT) project team(s) by building cooperative, constructive, effective working relationships with internal and external customers.  Ensures IT understands the business and stakeholder requirements and resolves any gaps in understanding.  Guides and advises less-experienced BAs.  Responsible to make an established range of decisions, escalating to management when necessary and updating Manager on a regular basis. 

Summary of Responsibilities: Responsible for the day-to-day coordination and completion of enterprise level projects within Western & Southern Financial Group (WSFG) using a combination of disciplines (process, change, and business, technical).  Manages a variety of medium to large scale, Enterprise-wide initiatives simultaneously while serving as the single point of contact for those initiatives. Leads/coordinates all aspects of projects including but not limited to planning/scheduling, scope management, communication management, issue/risk management, resource management, procurement/vendor management, project integration, financial management, change management, and quality management through all portions of the project and development lifecycles such as ideation/conceptualization, rationalization/prioritization, requirements, design, build/configuration, testing, documentation, training, deployment, stabilization, and closure.  Sets deadlines, assigns responsibilities/tasks, and monitors and summarizes progress of their assigned projects. Responsible for ensuring that project results meet requirements regarding quality, reliability, schedule and cost. Utilizes expertise and leadership skills to direct staff and to resolve issues to ensure project goals and requirements are met and relies on extensive experience and judgment to plan and accomplish goals. Must be familiar with the system scope and project objectives, as well as the role and function of each team member, in order to effectively coordinate the activities of the team. Typically reports to the PMO Director.

Summary of Responsibilities: Provides monitoring, problem determination and resolution on calls, emails and self-service incidents. Provides support to internal associates for either hardware, software, server, mainframe applications or peripherals. Documents all issues in the ServiceNow platform to track caller trends. Recommends system modifications to reduce user problems. Escalates more complex incidents to second-tier support or higher. Uses incident and problem modules within the ServiceNow Platform and attentive detail to the PureConnect Service Desk phone system. Works with minimal supervision and makes an established range of decisions, escalating to Manager when necessary.

Summary of Responsibilities: Establishes and proactively maintains relationships with agents/producers as well as internal and external clients. Effectively answers questions related to existing contracts and products providing accurate, detailed and complete information. Works with minimal supervision and is empowered to make an established range of decisions; escalating issues to the Team Lead or Manager when necessary and providing updates on a regular basis. Coordinates and monitors workflow procedures with various departments to effectively complete service requests. Meets established performance objectives and service levels by achieving production and service standards.

Summary of Responsibilities: Entry level kitchen leadership position that rotates among six positions and assists in meal preparation, production and service for approximately 2,000 meals daily utilizing standard recipes for hot, cold and specialty food items. Acts as a mentor for the kitchen staff answering questions and providing guidance during production and service. Under the direction of the sous chef and management, is responsible for making a limited range of decisions, escalating to management when necessary.

Summary of Responsibilities: Independently evaluates and classifies risks on applications for life, accident and critical illness insurance including supplemental benefits and policy changes in accordance with mortality and morbidity pricing assumptions. Underwrites life insurance applications and associated risks. Classifies the risk with a minimum of underwriting requirements. Verbally discusses cases with Field Sales associates and applicants, which may involve explaining the reasons the Company took adverse action on an application and attempting to diminish any negative reaction by the applicant. Develops a strong knowledge of human physiology in order to glean the necessary information from the data collected. In addition, builds a high level of knowledge of other technical aspects of the underwriting process, which includes financial needs, insurable interests, avocations and occupations along with a comprehensive knowledge of the company's products and procedures. Concurs on cases that are over the Underwriters' limits of authority; the Senior Underwriting Consultant will be responsible for the final approval of these cases. Reviews the cases of the Underwriters to determine the quality of the work and any developmental needs.

Summary of Responsibilities: Independently evaluates and classifies risks on applications for life, accident and critical illness insurance including supplemental benefits and policy changes in accordance with mortality and morbidity pricing assumptions. Underwrites life insurance applications and associated risks. Classifies the risk with a minimum of underwriting requirements. Verbally discusses cases with Field Sales associates and applicants, which may involve explaining the reasons the Company took adverse action on an application and attempting to diminish any negative reaction by the applicant. Develops a strong knowledge of human physiology in order to glean the necessary information from the data collected. In addition, builds a high level of knowledge of other technical aspects of the underwriting process, which includes financial needs, insurable interests, avocations and occupations along with a comprehensive knowledge of the Company's products and procedures. Concurs on cases that are over the Underwriters' limits of authority; the Senior Underwriter will be responsible for the final approval of these cases. Reviews the cases of the Underwriters to determine the quality of the work and any developmental needs.

Summary of Responsibilities: Collaborates with stakeholders to identify and articulate business and stakeholder requirements, as well as identify the solutions that will maximize the value delivered.  This includes interviewing stakeholders, eliciting, analyzing, specifying and validating business, stakeholder, solution and transition requirements, and communicating those requirements to solution/development teams through the software development life cycle (Agile, Waterfall, Iterative). Applies proven communication, modeling, analytical, problem-solving, facilitation, negotiation, influence and leadership skills to ensure stakeholder expectations are met.  Produces requirements on medium-to-large, semi‑complex Enterprise projects that require planning, elicitation, documentation, analysis and management of business.  Acts as a liaison between the business customer and InformationTechnology (IT) project team(s) by building cooperative, constructive, effective working relationships with internal and external customers.  Ensures IT understands the business and stakeholder requirements and resolves any gaps in understanding.  Guides and advises less-experienced BAs.  Responsible to make an established range of decisions, escalating to management when necessary and updating Manager on a regular basis. 

We are a dynamic, diversified financial services organization with outstanding financial strength. Our vision is to become one of the most dependable, service-oriented financial services organizations in the world leveraging our financial strength.   Our MBA Leadership Development Program (LDP) builds on that strength and vision. It is designed to develop top MBA graduates (LDP associates) and MBA students (LDP summer interns) through strategic assignments, high visibility assignments and partnership with our senior management team. Our Leadership Development Program challenges the best to become extraordinary financial services leaders with impact throughout Western & Southern Financial Group and in our surrounding community.

Summary of Responsibilities: The Marketing Manager is responsible for supporting marketing, communications, recruiting, sales and retention efforts for Business Units within Western & Southern Financial Group. This is primarily accomplished through working as part of cross-functional teams for execution of targeted marketing strategies. The Marketing Manager will participate on teams that produce marketing campaigns, promotional collateral, presentations, value-add material, lead generation efforts, product information and communications. This will be accomplished through multiple channels, including digital, web, email, social and paid media. The Marketing Manager will assist with execution of a content strategy across a range of media. This position will leverage metrics to track results and works with minimal supervision. The Marketing Manager is responsible to independently make a defined range of decisions, escalating to management when appropriate.

Summary of Responsibilities: The Investment Analyst is a member of the Private Equity team with responsibilities relating to administration of investment opportunities through the investment process. The Investment Analyst works on deal teams with other investment professionals handling detailed evaluation of investment opportunities and serving on deal teams for due diligence. In addition, the Analyst will be responsible for preparing documentation, reporting and analysis to aid the investment managers and deal teams manage the process from deal screening through investment recommendation and reporting to limited partners. Works with minimal supervision and is responsible for making an established range of decisions, escalating to Manager when necessary and updating Manager on a regular basis.

Work directly on a part-time basis with an AVP Advanced Sales or Markets Consultant who supports life and annuity distribution channels. The advanced markets internship includes a hands-on experience with various assignments within Advanced Markets that includes sales, marketing, research and writing. In addition, the intern will receive training in in estate planning, business planning, charitable planning, asset protection, and income tax planing for the high net worth and affluent client

Summary of Responsibilities: Leads, implements and tracks departmental improvement (system, business process, etc.) projects impacting the Client Relationship Center (CRC) and W&SFG. Conducts quality testing throughout the implementation process and establishes a plan for ongoing quality assurance after implementation. Carefully considers long- and short-term impact of project implementation on the CRC and related areas of the organization. Coordinates multiple large-scale projects simultaneously. Serves as an effective team organizer and builder with many different associates from varying areas of the organization. Effectively develops and administers budgets and provides accurate cost/benefit analysis with projects. Works with minimal supervision and is responsible to make an established range of decisions, escalating to manager when necessary and updates manager on a regular basis.

Summary of Responsibilities: The Real Estate Equity Investments Specialist assists with ERG’s investment objectives by supporting the Real Estate Equity Investments Team. The Real Estate Equity Investments Specialist will work closely with real estate investment professionals and project managers to organize, coordinate, and support administration of day-to-day real estate investment related activities. Ensures documents/records are maintained according to ERG’s Books and Records Policy and WS&FG Retention Schedule. Provides assistance to the Real Estate Equity Investments Team for ad hoc projects and administrative support. Works with minimal supervision and is responsible for making an established range of decisions, escalating to manager when appropriate and updating manager on a regular basis.

Summary of Responsibilities: The Information Technology Strategy Analyst Intern will report to the Project Management Office (PMO) and work closely with the project managers, business analysts, enterprise business analyst manager, portfolio team and PMO leadership to assist in the management and successful delivery of strategic projects for the Western & Southern Financial Group.