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Please note the following companies are all part of Western & Southern Financial Group: Columbus Life Insurance Company, Eagle Realty Group, Fabric by Gerber Life, Fort Washington Investment Advisors, Inc., Gerber Life Insurance Company, Integrity Life Insurance Company, Lafayette Life Insurance Company, Till Financial, Touchstone Investments, Western & Southern Financial Group Distributors, Western & Southern Life, and The Western and Southern Life Insurance Company.
Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.
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This position supports the Contact Center Leadership Team through execution of essential agent support duties across the Contact Center agent population. Will be responsible for supporting the coaching and development of new and existing agents within the contact center through monitoring and trending, providing quality control feedback, impromptu and update training, and supporting teams when the direct supervisor is not available within the contact center.
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Supports the administration of leave of absence requests, in partnership with the third-party administrator, for associate's own illness or Family Medical Leave Absences (FMLA) due to the illness of a family member that qualifies for FMLA leave. Analyzes and monitors each case to ensure appropriateness of decisions and correct manner of payment. Reviews payroll data to ensure associate's time-off history and pay is accurate. Evaluates requests for accommodations under the Americans with Disabilities Act (ADA) from associates within the Home Office, Agency field and Gerber Life. Processes incoming Worker's Compensation claims and supports third-party administrators to ensure effective claim management. Evaluates Worker's Compensation claims for settlement opportunities. Makes...
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Gerber Life Insurance Company is seeking an experienced and strategic Senior Marketing Manager of Lifecycle Marketing Strategy. In this key role, you will be responsible for driving the development of communication strategies and customer journey initiatives. The ideal candidate possesses a strong background in marketing strategy and implementation, is adept at segmenting audiences, and excels in creative development to achieve set objectives, analysis of results and tests to identify areas of improvement. You will collaborate cross-functionally to create engaging campaigns that enhance customer experiences and contribute to the overall success Gerber Life.The position will collaborate with Leadership to develop strategies, tactics and initiatives to help Gerber Life successfully develop...
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This position represents Gerber Life through providing exceptional service to existing customers and engaging in consultative conversations using the Gerber Life Insurance sales process. Processes transactions and ensures customers' needs are met via inbound and outbound calls.
*This position is remote in these states only at this time: IN, WI, FL, GA, NC, SC, TX
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This position represents Gerber Life through providing exceptional service to existing customers and engaging in consultative conversations using the Gerber Life Insurance sales process. Processes transactions and ensures customers' needs are met via inbound and outbound calls.
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A Brief Overview
The licensed sales representative will sell Gerber Life Insurance products direct to consumer from various lead sources including, but not limited to, DRTV, direct mail, internet, partnership marketing and existing GLIC customers. The sales representative is responsible for taking care of the initial call driver and cross-selling other Gerber Life products as needs of the customer are developed. From time to time, an Insurance Sales Representative will handle service calls as they come in through the sales lines or as needed to help reduce service call volume. This position is fast-paced and demands sharp sales skills in order to identify and sell to the needs of our...
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A Brief Overview
The licensed sales representative will sell Gerber Life Insurance products direct to consumer from various lead sources including, but not limited to, DRTV, direct mail, internet, partnership marketing and existing GLIC customers. The sales representative is responsible for taking care of the initial call driver and cross-selling other Gerber Life products as needs of the customer are developed. From time to time, an Insurance Sales Representative will handle service calls as they come in through the sales lines or as needed to help reduce service call volume. This position is fast-paced and demands sharp sales skills in order to identify and sell to the needs of our...
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Supervision of on-site or remote employees that are part of an Inbound Service Contact Center. Responsible for effective service team management in an on-site or virtual environment that includes but is not limited to motivating, mentoring, team building, developing, supporting, and coaching staff, in an effort to grow the business by driving key performance indicators.
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This role is critical for accelerating end-end life insurance processing and the company's industry leading position by bringing incremental software changes to market. The ideal candidate is an industry-proven, hands-on, well-rounded senior leader of software engineering by trade specializing in COBOL application development and mainframe modernization to run end-end life insurance policy administration.
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This role is critical for accelerating end-end life insurance processing and the company's industry leading position by bringing incremental software changes to market. The ideal candidate is an industry-proven, hands-on, well-rounded senior leader of software engineering by trade specializing in COBOL application development and mainframe modernization to run end-end life insurance policy administration.