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Performs dish room washing duties, and other cleaning and supply functions, as well as cold and hot food preparation. Under direct supervision, is responsible for making a limited range of decisions, updating the lead worker and escalating to management when necessary
In a manner consistent with compliance and regulatory requirements, responds to agent's inquiries via multi-media factors including inbound/outbound calls and email. This position is the liaison between our external agents and our Agency Operations Department and requires system, product and insurance industry knowledge. This role is the face of Gerber Life to our external partners, requiring this role to be the expert on all things Gerber Life Agency to our experts (the external Agents) in the insurance industry.
Manages, reviews, and processes life insurance applications during the new business process. Establishes and proactively maintains relationships with agents/producers and internal and external clients. Effectively answers questions about the insurance all aspects of the application process, providing accurate, detailed, and complete information. Works with minimal supervision and is empowered to make an established range of decisions, escalating issues to the manager when necessary and providing updates regularly.
Responsible for managing the product backlog and execution on behalf of business units in coordination with IT and other Shared Services departments. Contributes to developing the product capabilities roadmap supporting the Enterprise strategy. Serves on the Product Team in the Product Owner role as the business subject matter expert for the product. Partners with product team associates and business units on the prioritization and execution of initiatives ensuring business goals are realized through features and functionality of the product. Supports other related digital product activity. Collaborates with internal teams, clients and developers throughout the development lifecycle and drives initiatives from concept to launch and beyond. Communicates with all...
Analyzes, researches and completes a thorough review and processing of applications submitted for new fixed and variable annuity contracts. Analyzes, researches and completes financial contract requests (withdrawals, trades, etc.) and death claim functions for variable and fixed annuity products. Supports these functions for all annuity products distributed by Western & Southern, IFS, Columbus Life, Integrity Life, National Integrity Life and third-party affiliates. Prioritizes and conducts functions to fulfill client and representative requests in a timely and accurate manner in accordance with fixed and variable annuity contract provisions, state regulatory requirements, departmental and Securities & Exchange Commission (SEC) procedural guidelines and...
Establishes and proactively maintains relationships with agents/producers as well as internal and external clients. Effectively answers questions related to existing contracts and products providing accurate, detailed and complete information. Works with minimal supervision and is empowered to make an established range of decisions; escalating issues to the Team Lead or Manager when necessary and providing updates on a regular basis. Coordinates and monitors workflow procedures with various departments to effectively complete service requests. Meets established performance objectives and service levels by achieving production and service standards.
Supervises building services of the 400 Broadway building and other local properties managed and leased by the company. Supervises general maintenance staff, as well as assigns work orders and ensures work is performed in a timely and quality manner. Areas include general maintenance, painting, carpentry, janitorial, laundry, groundskeeping, moving and other related operations. Coordinates activities with other shifts, outside contractors and other departments within Western & Southern Financial Group (W&SFG). Works with minimal supervision and is responsible for making an established range of decisions, escalating to manager when necessary and updating manager on a regular basis
We are a dynamic, diversified financial services organization with outstanding financial strength. Our vision is to become one of the most dependable, service-oriented financial services organizations in the world leveraging our financial strength. Our MBA Leadership Development Program (LDP) builds on that strength and vision. It is designed to develop top MBA graduates (LDP associates) and MBA students (LDP summer interns) through strategic assignments, high visibility assignments, and partnership with our senior management team. Our Leadership Development Program challenges the best to become extraordinary financial services leaders with impact throughout Western & Southern...
Responsible for the day-to-day coordination and completion of enterprise level projects within Western & Southern Financial Group (WSFG) using a combination of disciplines (process, change, and business, technical). Manages a variety of medium to large scale, Enterprise-wide initiatives simultaneously while serving as the single point of contact for those initiatives. Leads/coordinates all aspects of projects including but not limited to planning/scheduling, scope management, communication management, issue/risk management, resource management, procurement/vendor management, project integration, financial management, change management, and quality management through all portions of the project and development lifecycles such as ideation/conceptualization, rationalization/prioritization,...
The Customer Service & Sales Associate position is a full-time position handling inbound and/or outbound customer service and/or sales calls based on business needs. Effectively answers questions related to existing contracts and products. Makes appropriate financial services product recommendations utilizing the assigned product portfolio. Responsible for making a defined range of decisions, escalating to leadership when necessary and updating leadership on a regular basis. Performs duties as determined by EEC leadership based on workload.
Operates high-speed digital copiers utilizing the various digital front ends to each machine. Works with Graphic Designers and other customers to produce quality documents and forms used by customers and Enterprise associates. Works with some supervision and is responsible for making a minimal range of decisions, escalating to manager or assistant manager when appropriate and updating manager or assistant manager on a regular basis.
The Portfolio Asset Manager is responsible for proactively evaluating and mitigating associated business risks and opportunities, per established policies and procedures within the real estate debt investments organization. Responsible for managing an assigned commercial loan portfolio including interviewing clients and requesting necessary information, in order to recommend appropriate action on credit decisions and to complete annual reviews for major credit relationships. Supports the mortgage loan investment team by reviewing the appropriate financial and market analysis for existing investments. Manages delinquencies, collateral exceptions, loan ratings, RBC classifications, portfolio reviews, market valuations, specialized reporting, geographic exposure,...
The licensed sales representative will sell Gerber Life Insurance products direct to consumer from various lead sources including, but not limited to, DRTV, direct mail, internet, partnership marketing and existing GLIC customers. The sales representative is responsible for taking care of the initial call driver and cross-selling other Gerber Life products as needs of the customer are developed. From time to time, an Insurance Sales Representative...
Work directly on a part-time basis with AVP of Advanced Sales or Markets Consultant who supports life and annuity distribution channels. The advanced markets internship includes a hands-on experience with various assignments within Advanced Markets that includes sales, marketing, research and writing. In addition, the intern will receive training in estate planning, business planning, charitable planning, asset protection, and income tax planning for the high net worth and affluent client.
The Columbus Life Insurance Company sales internship includes a hands-on experience with various assignments within Columbus Life that includes internal sales, marketing, data, research and technology. Responsibilities include working in our Salesforce customer relationship manager (CRM), competitive data analysis, running sales illustrations, and proactively following up on pending business. In addition, this associate will receive training in sales and marketing distribution, product development, and other areas within Columbus Life. Finally, as a part of Western & Southern Financial Group, this associate will be involved in larger internship activities, both virtual and on campus, to help them develop their skills and network across the Western &...
Oversees, leads, and manages the implementation and continued maturity of the W&S Operational Excellence (OpEx) system, which identifies and maximizes value for customers while engaging associates in regular and sustainable process improvement. Works with business Leaders, Managers and Associates to drive the development and execution of standard operating practices supporting the business's financial and operational goals. This role will learn and deploy a consistent, systematic methodology for achieving process excellence that drives performance acceleration leading to stakeholder value creation.
The Credit Analyst II (Leveraged Credit) is responsible for the ongoing analysis of assigned sectors within the Fort Washington corporate bond and loan portfolios. Analysis will focus on both industry and company-specific fundamentals as well as relative value, risk positioning and security-specific trade ideas that support the overall client mandate.
Leads the scoping, prioritization, resourcing, facilitation, and execution of cross-enterprise value stream process improvements. This position will collaborate with BU and SSU leaders, as well as the leaders of enterprise change disciplines and initiatives such as Organizational Change Management, Heart of Customer, Knowledge Management, and Project Streamline to ensure a holistic view of process improvement that utilizes the entire OpEx Model to deliver value efficiently. This role will work with enterprise leaders to identify improvement opportunities that have significant impact to the enterprise's financial position. It will link up the individual OpEx deployment areas to provide transparency and awareness of inefficiencies across value streams and work with...
Responsible for building and developing our CI talent including Black Belts, Green Belts, Process Engineers, and OpEx Leads through a data-driven approach to process improvement. Owns the scoping, facilitation, and execution of large scale, transformational, cross-enterprise value stream process improvements. Manages an enterprise CI project portfolio representing significant, large scale cost reduction and acts as Program Manager for the entire EEC project portfolio. With the VP, Operational Excellence, this position will support the collaborative efforts of BU and SSU leaders and leaders of enterprise change disciplines and initiatives such as Organizational Change Management, Heart of Customer, Knowledge Management, and Project Streamline to ensure a holistic...
Customer Service Advocate - Onsite, Cincinnati, Ohio
Do you:
· Enjoy working in a fast-paced call center work environment?
· Have proven sales results?
· Are you committed to providing outstanding customer experience?
· Have the achievement drive to determine your own success?
· Have experience in the Life Insurance industry?
- Do you already have your Life & Health Insurance License?
* If so, come experience...